Refund & Cancellation Policy
Effective Date: 17-02-2025
Thank you for shopping with The Hijab Luxe. We value your satisfaction and strive to provide high-quality hijabs and jilbabs. Please read our Refund & Cancellation Policy carefully.
1. Refund Policy
We offer refunds only for items damaged during courier transit. If you receive a damaged item, please follow these steps:
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Contact us within 48 hours of receiving the item.
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Provide clear photos of the damaged product and packaging.
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Upon verification, we will initiate the refund process.
Note: Refunds are not applicable for reasons other than courier damage.
2. Cancellation Policy
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Orders can be canceled within 24 hours of placement.
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Cancellations beyond this timeframe will not be accepted, as processing begins after 24 hours.
3. Shipping & Processing Time
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Processing Time: 48 hours from the time of order placement.
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Shipping Time: Orders will be shipped within 2 to 6 days from the processing date, depending on location and courier availability.
4. Contact Us
For refund or cancellation requests, please reach out to us at:
The Hijab Luxe
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: https://thehijabluxe.com
Thank you for your trust in The Hijab Luxe. We are committed to providing you with exceptional products and service.