Shipping Policy
Effective Date: 17-02-2025
Thank you for choosing The Hijab Luxe. We strive to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy below.
1. Processing Time
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Orders are processed within 48 hours from the time of order placement.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Timeframe
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Minimum Delivery Time: 2 days
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Maximum Delivery Time: 6 days
Note: Delivery times may vary based on your location and unforeseen factors like weather or courier delays.
3. Shipping Charges
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Shipping charges are calculated at checkout based on the delivery location and the weight of the items.
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We may offer free shipping during promotional periods.
4. Delivery Partners
We partner with trusted courier services to ensure timely and secure deliveries.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment.
6. International Shipping
Currently, we only ship within India. International shipping options will be introduced soon.
7. Address Accuracy
Customers are responsible for providing accurate shipping details. Incorrect or incomplete addresses may cause delivery delays.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of receipt with supporting photographs. We will investigate the issue and initiate a refund if courier damage is confirmed.
Contact Us
For any shipping-related queries, reach out to us at:
The Hijab Luxe
Email: contact@thehijabluxe.com
Phone: 7026045412
Website: https://thehijabluxe.com
Thank you for shopping with us!